In focus
What actually drives the price of website maintenance in Bangladesh
The maintenance number on your invoice comes down to four things. These are site complexity, traffic, response speed and how much content work is bundled in. A static 8-page corporate site with no logins and 200 visitors a month is truly cheap to maintain. I can keep it healthy in under an hour. So a 3,000 to 6,000 BDT/month plan is fair.
A WooCommerce store running daily sales through bKash, Nagad and cash on delivery is a different animal. Payment gateways update, courier APIs change and plugins fight each other. An order failure costs real money. That site needs 8,000 to 15,000 BDT/month minimum to be done properly. A custom web app with user accounts, dashboards and links to other systems sits higher again, at 18,000 to 35,000 BDT/month. Problems there need a developer, not just a maintainer.
The other big driver is response time, and this is where BD providers play games. A '24-hour business-day' response is honest and cheap. A 'critical issue within 2 hours, 24/7' SLA costs more, because someone must actually be on call. That includes Eid, weekends and 11 p.m., right when your ad campaign goes live. When I quote you, I'll ask how much downtime you can really accept. Then I'll price the tier you actually need.
A small restaurant's site doesn't need the same SLA as a store doing 50,000 orders a month. I won't sell you the expensive tier if the cheap one fits. The minimum project size on my side is 50,000 BDT, which is my build floor. Maintenance plans are billed monthly on top of that. The first month is often free on builds I've launched myself.