In focus
What actually drives the price of website maintenance in Bangladesh
The maintenance number on your invoice is mostly a function of four things: site complexity, traffic, response speed, and how much content work is bundled in. A static 8-page corporate site with no logins and 200 visitors a month is genuinely cheap to maintain — I can keep it healthy in under an hour, so a 3,000-6,000 BDT/month plan is fair.
A WooCommerce store running daily transactions through bKash, Nagad, and cash-on-delivery is a different animal: payment gateways update, courier APIs change, plugins fight each other, and an order failure costs real money — that site needs 8,000-15,000 BDT/month minimum to be done properly. A custom web app with user accounts, dashboards, and integrations sits higher again, in the 18,000-35,000 BDT/month range, because problems there need a developer, not a maintainer.
The other big driver is response time, and this is where BD providers play games. A '24-hour business-day' response is honest and cheap; a 'critical issue within 2 hours, 24/7' SLA costs more because someone has to actually be on call — including during Eid, weekends, and at 11 p.m. when your ad campaign just went live. When I quote you, I'll ask what your real downtime tolerance is and price the tier you actually need.
A small restaurant's site doesn't need the same SLA as a 50,000-order/month ecommerce store, and I won't sell you the expensive one if the cheap one fits. The minimum project engagement on my side is 50,000 BDT (build floor); maintenance plans are billed monthly on top of that, with the first month often included free on builds I've launched myself.