How website maintenance is actually priced in Chittagong
Why the website maintenance service price in Chittagong feels like a guessing game
The first thing a Chattogram business owner asks me about maintenance is the same thing they ask about a new site: "koto taka?" The honest answer is that it depends on what's running on the site right now, what tends to break, and how often someone actually needs to open it up. A five-page company profile for a trading firm off GEC costs almost nothing to keep alive. A WooCommerce store wired to bKash, Nagad, Pathao and Steadfast with a few hundred SKUs is a different animal entirely — and pretending the two cost the same is how a shop ends up on a 1,500-taka "maintenance" plan that quietly does nothing by month three.
Most maintenance quotes in Chittagong are vague on purpose. The local shop or the Dhaka agency wants the retainer locked, then bills you again every time you ask for a price change, a banner swap, or a plugin that broke after an update. I price it the other way: a small fixed fee for the boring guaranteed work — backups, core and plugin updates, uptime monitoring, security patches, SSL renewal, a short monthly note on what happened — and a published rate for anything beyond that. You only pay for the change requests you actually make, and you see the number before you commit.
There's a Chattogram-specific reason this matters more here than people admit. So much of the city's real money moves on a trade calendar — pre-Eid stock runs, the import-export peaks, the festival sales when a clothing or grocery store off Agrabad or near GEC Circle does in a week what it normally does in a month. That is exactly when a site cannot afford to go down: a checkout that fails on a Friday-night sale, an SSL certificate that lapses mid-campaign, a payment gateway that breaks after bKash pushes an API change. A real maintenance plan is insurance against losing money on the one week you can least afford it.
My maintenance work is held to the same standard as my builds — which start at 50,000 BDT and step up through 90,000 and 1,50,000 BDT, with fully custom work from 3,00,000 BDT, always 50% advance and 50% on launch. If I built your site, I already know where every pipe runs, so the upkeep is cheaper. If someone else built it, I do a paid audit first — a flat fee — so neither of us is maintaining a black box. And you are dealing with one senior operator on WhatsApp, not a ticket queue or a junior who has to escalate while your sale bleeds out.
See pricing in BDT