How website maintenance is actually priced in BD
Why most maintenance quotes in Bangladesh feel like a lottery
The first question almost every business owner asks me about maintenance is the same one they ask about a new build: "koto taka lagbe?" The honest answer is that it depends on what's on the site today, what's broken, and how often someone actually needs to touch it. A five-page company site running stock WordPress costs very little to keep alive. A WooCommerce store with bKash, Nagad, courier APIs and 800 SKUs is a different animal — and pretending otherwise is how people end up with a 2,000 BDT "maintenance" plan that quietly stops working in month three.
Most quotes in Bangladesh are vague on purpose. The agency wants the retainer locked, then bills extra every time you ask for a price update, a banner change, or a plugin fix. I price the other way around: a small fixed monthly fee for the boring guaranteed work (backups, updates, uptime, security patches, SSL, a short monthly report), and a published hourly rate for anything beyond that — so you only pay for change requests you actually make.
My maintenance work is tied to the same standards I use for new builds, which start at 50,000 BDT and step up through 90,000 and 1,50,000 BDT tiers, with fully custom work from 3,00,000 BDT. If I built the site, I already know where the pipes go, so maintenance is cheaper. If someone else built it, I do a paid audit first — usually a flat fee — so neither of us is guessing what we just inherited.
I'm one senior operator, not a ticket queue. When you message me on WhatsApp at 9pm because checkout is failing on a Friday sale, you reach me — not a junior who has to escalate. That is the actual reason serious BD businesses pay for a real maintenance plan instead of waiting for things to break.
See pricing in BDT