Your site has been down since morning and the agency that built it is not replying. That stops being your problem when I maintain it.
I am RH Fardin — a senior solo developer running a website maintenance service in Dhaka where the person who fixes your site is the person who answers your WhatsApp. No ticket queue, no junior reading a script, no 'sir, IT team check korbe'. Around 5 years of building and maintaining live sites in Bangladesh, with plans that sit alongside builds starting at 50,000 BDT.
One senior operator. ~5 years keeping Dhaka sites live. You message me, not a ticket number — and I know your site because I either built it or audited it line by line.
+Trusted by 50+ founders, agencies and teams across Bangladesh and beyond.
Trusted by teams I've built websites for
Here is the maintenance story almost every Dhaka business owner knows. The agency in Banani that built your site two years ago has quietly stopped replying. Your WordPress is three versions behind, the SSL certificate expired last week so Chrome is now scaring off every visitor with a red warning, and the 'order' WhatsApp button broke after some plugin auto-updated itself. You message the agency. Someone says 'sir, AMC nai, notun package nite hobe' and quotes you a number that feels like a hostage fee. That gap — between a site that is live and a site that is actually looked after — is exactly what a real website maintenance service company in Dhaka is supposed to fill.
I run that maintenance differently because there is no team behind me to hide behind. When you message me that the site is down at 9pm before a big campaign, you are messaging the one person who can actually fix it, not a front-desk who logs a ticket and goes home.
I do the security updates, the backups, the plugin and PHP version management, the broken-form fixes, the page speed tune-ups, the small content edits your in-house admin is scared to touch, and the 'can we add this one section before the Eid sale' requests. Roughly 5 years of doing this across e-commerce, corporate and portfolio sites in Bangladesh means I have already seen the way most of these sites break.
Maintenance only works if the person doing it understands the whole site, so I am honest about who this is for. If I built your site, maintenance is the natural continuation — I already know every line. If another company built it, I start with a paid audit so I am not guessing in the dark: I map the stack, the hosting, the plugins, the backup situation and the security holes, then tell you straight what is fragile. From there it is a monthly arrangement scaled to how much your site actually changes — a quiet brochure site needs far less than a busy bKash-and-Nagad checkout taking orders daily.
On money I keep it plain, the way Dhaka buyers want it. My website projects start at 50,000 BDT, with tiers at 50,000 / 90,000 / 1,50,000 BDT and fully custom builds from 3,00,000 BDT — builds run on 50% advance and 50% on launch via bKash, Nagad or bank transfer, with a design-approval guarantee so you sign off every screen before code starts. Ongoing maintenance is quoted on top of that against your actual site, never a vague 'package' designed to bill you for things your site does not need. You get a number, what it covers, and a real response time.
Six things that decide whether maintenance is real protection or just a line item on an invoice. These are the gaps that quietly kill Dhaka sites between redesigns.
Not a ticket number, not a junior reading a script. The person who diagnoses the problem is the senior who fixes it. One WhatsApp thread, one accountable human.
Scheduled off-site backups so a bad plugin update or a hacked admin is a 20-minute restore, not a week of panic. Most Dhaka sites discover they have no backup only after they need one.
WordPress core, theme, plugin and PHP versions kept current and tested — not left to auto-update and break silently the night before your biggest sale.
Your SSL certificate gets renewed before it expires, not after Chrome flags your checkout as 'not secure' and buyers bounce. I notice it; you never have to.
For shops, the bKash, Nagad and order flows get tested after every change so a broken 'confirm order' button never silently eats a day of sales while you sleep.
Site-down and broken-payment issues are treated as emergencies, not next-week tickets. You get a stated response window in writing, scaled to your plan.
Two false comforts kill more Dhaka sites than hackers do. The first is 'amader ekjon IT bhai ache' — an in-house person who is great at the daily admin but freezes the moment a database error appears or a plugin conflict takes the site white. That is not a criticism of them; maintaining a live site under pressure is a specialist skill, and it is unfair to expect your office IT person to be a senior developer at 9pm during a sale. The second false comfort is the hosting company's 'support'.
Hosting support keeps the server running — that is all. They will not fix your broken contact form, update your plugins, restore a hacked WordPress, or care that your SSL just lapsed. When they say 'this is a website issue, not a hosting issue', the gap is exactly where a real website maintenance service company in Dhaka has to step in.
What makes one Dhaka maintenance service genuinely better than another is not the size of the company — it is whether a senior person actually knows your specific site. A big firm puts your monthly fee into a shared queue where a rotating junior touches your site for the first time every time something breaks, learning your setup from zero while the clock runs and your customers wait.
Because I run solo, your site is not one of two hundred anonymous tickets — it is one I either built or personally audited, so I already know where the bodies are buried. That is the real promise of a one-person website maintenance service in Dhaka: not the cheapest sticker, but the fastest, calmest fix, because the person reading your panic message has already seen the inside of your site.
Clear packages, fixed quotes, paid in BDT. Pick a starting point — I'll tailor the exact scope on a quick call.
Every project starts at ৳50,000
A sharp, credible site that makes the right first impression and brings enquiries.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
A full, professional site that ranks and converts for a growing business.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
An online store built to sell and scale.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
Need something bigger? Custom & enterprise builds from ৳3,00,000. Pay by bKash, Nagad, bank transfer or card. Ask for an exact price or send an email.
Straight answers to what Dhaka business owners actually ask before handing over their live site for maintenance.
There is no single sticker because a quiet 5-page brochure site and a busy e-commerce checkout taking daily bKash and Nagad orders need very different care. I quote a monthly figure against your actual site after a quick look at the stack, what changes how often, and what response time you need. If I am also building the site, the build itself starts at 50,000 BDT (tiers 50,000 / 90,000 / 1,50,000 BDT, custom from 3,00,000 BDT) and maintenance is quoted on top of that. Payment is by bKash, Nagad or bank transfer.
Yes, but it starts with a paid audit so I am not guessing. I map your hosting, stack, plugins, backup status and security holes, then tell you straight what is fragile and what it will cost to keep stable. Once I know the site properly, the monthly maintenance arrangement is honest because it is based on your real site, not a generic package.
Site-down and broken-payment problems are treated as emergencies, not next-week tickets, and your plan states a real response window in writing. Because you message me directly and not a ticket queue, there is no junior learning your setup from scratch first — I already know it, so the fix starts immediately instead of after a handover.
Scheduled off-site backups, WordPress core / theme / plugin / PHP updates tested before they go live, SSL renewal before it lapses, security hardening and monitoring, broken form and payment-button fixes, small content edits, and page-speed tune-ups. Bigger changes — a new section, a new product flow — are scoped separately so your monthly fee stays predictable.
Safer than the common Dhaka situation where nobody actually owns the backups. I set up scheduled off-site backups so a bad update or a hacked admin is a quick restore, not a disaster, and you keep full ownership of your hosting, domain and accounts — I work inside your accounts, I do not hold your business hostage. You can leave any time with everything intact.
Location does not change the work — maintenance is remote and I keep sites live for businesses across Dhaka, including Gulshan, Banani, Dhanmondi, Uttara and Mirpur. If you prefer a face-to-face kickoff for a Gulshan or Banani office, that is easy to arrange; the day-to-day fixes and updates then run over WhatsApp and email so nothing waits on a meeting.
Grab a free 15-minute call and I'll show you exactly what your new website should do — and what it'll cost in BDT. No pitch, no pressure.
Grab a free 15-minute call, or send a message and I'll reply with the clearest next step.
Book a free call
