Your site has been down since morning, and the agency that built it is not replying. That stops being your problem when I maintain it.
I am RH Fardin, a senior solo developer. I run a one-person website maintenance service company for businesses in Dhaka. The person who fixes your site is the person who answers your WhatsApp. There is no ticket queue, no junior reading a script, and no 'sir, IT team check korbe'. I have around 5 years of building and maintaining live sites in Bangladesh. My plans sit next to builds that start at 50,000 BDT.
One senior operator. About 5 years keeping Dhaka sites live. You message me, not a ticket number. I know your site because I either built it or checked it line by line.
+Trusted by 50+ founders, agencies and teams across Bangladesh and beyond.
Trusted by teams I've built websites for
Almost every Dhaka business owner knows this story. The agency in Banani that built your site two years ago has quietly stopped replying. Your WordPress is three versions behind. The SSL certificate expired last week, so Chrome now scares off every visitor with a red warning. The 'order' WhatsApp button broke after a plugin updated itself. This is the gap a real website maintenance service company in Dhaka is supposed to fill.
So you message the agency. Someone says 'sir, AMC nai, notun package nite hobe'. Then they quote you a number that feels like a hostage fee. That gap sits between a site that is live and a site that is actually looked after. Most owners only find it when something breaks, and by then they are already losing visitors and orders.
I run maintenance differently, because there is no team behind me to hide behind. Say your site goes down at 9pm before a big campaign. You are messaging the one person who can fix it. You are not reaching a front desk that logs a ticket and goes home. Roughly 5 years of this work on e-commerce, corporate and portfolio sites in Bangladesh means I have already seen how most of these sites break.
Here is what I handle. I do the security updates and the backups. I manage plugin and PHP versions. I fix broken forms and tune page speed. I make the small content edits your in-house admin is scared to touch. I also take the 'can we add this one section before the Eid sale' requests. It all comes through one WhatsApp thread, to one person.
Maintenance only works if the person doing it knows the whole site, so I am honest about who this is for. If I built your site, maintenance is the natural next step. I already know every line. If another company built it, I start with a paid audit so I am not guessing in the dark. I map the stack, the hosting, the plugins, the backups and the security holes. Then I tell you straight what is fragile.
From there it is a monthly plan sized to how much your site actually changes. A quiet brochure site needs far less care than a busy bKash and Nagad checkout taking orders every day. I would rather quote you less for a calm site than sell you a big package you will never use.
On money I keep it plain, the way Dhaka buyers want it. My website projects start at 50,000 BDT. The tiers are 50,000, 90,000 and 1,50,000 BDT, and fully custom builds start from 3,00,000 BDT. Builds run on 50% advance and 50% on launch, by bKash, Nagad or bank transfer. My design-approval guarantee means you sign off every screen before any code starts.
Ongoing maintenance is quoted on top of that, against your actual site. It is never a vague 'package' built to bill you for things your site does not need. You get a clear number, a list of what it covers and a real response time.
Here are six things that decide if maintenance is real protection or just a line on an invoice. These are the gaps that quietly kill Dhaka sites between redesigns.
Not a ticket number, and not a junior reading a script. The person who finds the problem is the senior who fixes it. You get one WhatsApp thread and one accountable human.
Scheduled off-site backups turn a bad plugin update or a hacked admin into a 20-minute restore, not a week of panic. Most Dhaka sites find out they have no backup only after they need one.
WordPress core, theme, plugin and PHP versions are kept current and tested. They are not left to update by themselves and break silently the night before your biggest sale.
Your SSL certificate gets renewed before it expires. It does not wait until Chrome flags your checkout as 'not secure' and buyers leave. I notice it, so you never have to.
For shops, I test the bKash, Nagad and order flows after every change. A broken 'confirm order' button never quietly eats a day of sales while you sleep.
Site-down and broken-payment issues are treated as emergencies, not next-week tickets. You get a stated response window in writing, sized to your plan.
Two false comforts kill more Dhaka sites than hackers do. The first is 'amader ekjon IT bhai ache'. This is an in-house person who is great at daily admin. But he freezes the moment a database error appears or a plugin clash turns the site white. That is not a criticism of him. Keeping a live site running under pressure is a specialist skill. It is unfair to expect your office IT person to be a senior developer at 9pm during a sale.
The second false comfort is the hosting company's 'support'. Hosting support keeps the server running, and that is all. They will not fix your broken contact form or update your plugins. They will not restore a hacked WordPress or care that your SSL just lapsed. They will say 'this is a website issue, not a hosting issue'. That gap is exactly where a real website maintenance service company in Dhaka has to step in.
What makes one Dhaka maintenance service better than another is not the size of the company. It is whether a senior person actually knows your site. A big firm puts your monthly fee into a shared queue. A rotating junior touches your site for the first time every time something breaks. He learns your setup from zero while the clock runs and your customers wait.
Because I run solo, your site is not one of two hundred anonymous tickets. It is one I either built or checked myself, so I already know where the weak spots are. That is the real promise of a one-person website maintenance service in Dhaka. It is not the cheapest price tag. It is the fastest, calmest fix, because the person reading your panic message has already seen the inside of your site.
Clear packages, fixed quotes, paid in BDT. Pick a starting point. I'll tailor the exact scope on a quick call.
Every project starts at ৳50,000
A sharp, credible site that makes the right first impression and brings enquiries.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
A full, professional site that ranks and converts for a growing business.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
An online store built to sell and scale.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
Need something bigger? Custom & enterprise builds from ৳3,00,000. Pay by bKash, Nagad, bank transfer or card. Ask for an exact price or send an email.
Straight answers to what Dhaka business owners ask before they hand over their live site for maintenance.
There is no single price. A quiet 5-page brochure site needs very different care than a busy shop taking daily bKash and Nagad orders. I quote a monthly figure against your actual site. I look at the stack, how often it changes and the response time you need. If I also build the site, the build starts at 50,000 BDT. The tiers are 50,000, 90,000 and 1,50,000 BDT, with custom from 3,00,000 BDT. Maintenance is quoted on top. Payment is by bKash, Nagad or bank transfer.
Yes, but it starts with a paid audit so I am not guessing. I map your hosting, stack, plugins, backups and security holes. Then I tell you straight what is fragile and what it will cost to keep stable. Once I know the site properly, the monthly plan is honest. It is based on your real site, not a generic package.
Site-down and broken-payment problems are emergencies, not next-week tickets. Your plan states a real response window in writing. You message me directly, not a ticket queue. So there is no junior learning your setup from scratch first. I already know it, and the fix starts right away instead of after a handover.
It covers scheduled off-site backups. It covers WordPress core, theme, plugin and PHP updates, tested before they go live. It includes SSL renewal before it lapses, plus security hardening and monitoring. I fix broken forms and payment buttons, make small content edits and tune page speed. Bigger changes, like a new section or a new product flow, are scoped on their own. That way your monthly fee stays predictable.
It is safer than the common Dhaka setup, where nobody actually owns the backups. I set up scheduled off-site backups, so a bad update or a hacked admin is a quick restore, not a disaster. You keep full ownership of your hosting, domain and accounts. I work inside your accounts, and I never hold your business hostage. You can leave any time with everything intact.
Yes. Location does not change the work, because maintenance is remote. I keep sites live for businesses across Dhaka, including Gulshan, Banani, Dhanmondi, Uttara and Mirpur. We start with a kickoff call on Google Meet or WhatsApp, which suits a busy Gulshan or Banani office. After that, the daily fixes and updates run over WhatsApp and email, so nothing waits on a meeting.
Grab a free 15-minute call. I'll show you what your new website should do and what it will cost in BDT. No pitch, no pressure.
Grab a free 15-minute call, or send a message and I'll reply with the clearest next step.
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