You spend the day at the port. Nobody is watching whether your site is still up.
A senior-run website maintenance service in Chittagong for trading, shipping and manufacturing firms whose websites are checked by foreign buyers at hours you are asleep. Updates, backups, security, speed and the small edits you keep postponing — handled quietly so a sourcing office in Guangzhou or a buyer in Dubai never lands on a dead page with your company name on it.
One operator, direct WhatsApp, Chattogram time. ~5 years building and babysitting WordPress and WooCommerce sites. Builds from 50,000 BDT; maintenance quoted separately, billed in BDT via bKash, Nagad or bank transfer.
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Here is the version that quietly costs Chattogram firms real money. An importer's whole day is the port, the shipping line, the C&F agent, the bank — not a screen. Meanwhile, half a world away in a different time zone, a sourcing office in China or a buyer in the Gulf gets the company name off an email signature, types it into Google, and opens the website at what is the middle of the night here.
If that is the moment a year-old plugin has been exploited and Google is showing a red 'Deceptive site ahead' warning, or the page is a blank white screen from a failed update, or it simply takes nine seconds to load on a connection abroad — that buyer forms a judgement about whether you are a real, established firm, and you never even know it happened. Nobody was watching, because everyone who could watch was at the port.
I am RH Fardin, a website designer and developer working solo in Bangladesh for about five years, and I run a website maintenance service in Chittagong for owners who are done leaving their site unguarded. A plan with me is not a vague monthly retainer with the word 'support' on it.
It is a defined routine: updates tested on a staging copy before they touch your live site, off-site backups I have actually test-restored, security scans, uptime monitoring that pings your site from outside Bangladesh, and a sensible monthly allowance for the small edits a Chattogram trading firm always needs — a new principal added to the represented-brands list, an updated office address off GEC Circle, a new commodity line, a fresh company-profile PDF before a tender.
Because I am one senior operator, the chain is short. The person who reads the downtime alert is the same person who opens your hosting cPanel, the same person you have on WhatsApp, and — if you let me build or audit it first — the same person who already knows which plugin is the troublemaker. There is no help-desk junior reading a script, no ticket bouncing between a 'level one' and a 'level two,' no account manager promising to escalate to someone in Dhaka. You message, I log in, I fix it. That directness is the whole reason to hire a person instead of a faceless website maintenance service in Chittagong that you can never quite get on the phone.
I will be honest about what maintenance is worth, because it is unglamorous and you will rarely see the work — which is exactly why it is the first thing a port-city owner cuts and the first thing he regrets cutting. A neglected site here decays fast: local shared hosting, an audience split between mid-range Androids in Bangladesh and procurement teams abroad, plugins and payment gateways that push breaking updates without warning, and a Google that quietly drops a slow, untouched site a few positions overnight.
For a Chattogram firm whose credibility with a foreign principal lives partly on that website, a six-month gap in attention does not just risk downtime — it risks the deal. I would far rather charge you a fair monthly fee than watch that gap turn into a 1,50,000 BDT rebuild of a site you already paid for once.
No 'support package' fog. These are the concrete things I do so a Chattogram business site stays fast, safe and online — including for the buyer abroad checking it at 2 AM your time.
WordPress core, theme and every plugin updated on a staging copy first, then checked on your live homepage, enquiry form and any checkout before going public. No white screen ambushing a foreign buyer while you are asleep in Khulshi.
Daily database and weekly full-site backups stored off your hosting account — not just on the same cPanel that can die with the site. I test-restore one every quarter, so you have a working copy, not a folder of files you hope works.
Weekly malware scans, login hardening against the brute-force attempts every Bangladesh-hosted site gets, and file-integrity checks. I catch and clean an infection before an overseas principal ever lands on a Google warning page tied to your name.
Your site is pinged every minute from outside Bangladesh — the same vantage point your foreign buyers use. If it goes down at 3 AM Chattogram time, the alert hits my phone, not a sourcing manager in Singapore. You hear about most outages after they are fixed.
A monthly allowance for the small jobs: a new principal or brand, a swapped banner, an updated company-profile download, a new trade lane, a corrected GEC or Agrabad office address, an Eid notice. Reasonable edits are included, not billed as separate 'tickets.'
I track your .com.bd or .com renewal so the site does not vanish over an unpaid fee, keep SSL valid so browsers do not flag you, and watch that bKash, Nagad or SSLCommerz integrations still fire after their updates. The boring stuff that quietly kills enquiries when it slips.
Most Chittagong firms do not pay for maintenance — they pay for emergencies, and emergencies cost far more than they look, especially when the buyer who matters is in another time zone. Picture a mid-sized trading house off Agrabad that represents two foreign principals. Its site goes down on a Friday, which here is the weekend, so nobody local is looking.
But Friday is a working day for a buyer in the Gulf and for a sourcing office in China, and over those forty-eight hours three of them open the site, see a database error or a security warning, quietly decide the company looks unreliable, and reply to a competitor's email instead. The actual repair is maybe a twenty-minute plugin rollback.
The cost of having nobody watching is every enquiry that died silently in the two days before anyone in Chattogram woke up to the problem — and you will never even see those lost emails to know they happened.
A maintenance arrangement flips that math. The same plugin conflict gets caught on staging before it ever reaches your live site, or the uptime monitor pings me within a minute and I roll back from a verified backup before your buyers abroad ever notice.
That is the entire pitch for a website maintenance service in Chittagong, and it is why I only maintain sites I have either built myself or audited in full first — when I already know your theme, your plugins, your hosting and your DNS, a fix that would take an unfamiliar developer half a day takes me minutes, and I am not charging you to go exploring. If I built your site, there is no setup fee on maintenance.
If you bring me a site someone else built, I do a one-time paid audit first and tell you honestly whether it is healthy enough to maintain cheaply, needs a one-off cleanup, or is a ticking bomb that would cost you more in patches than a clean rebuild. I will not quietly take your money every month to babysit a site I already know is going to blow up before the year is out.
Clear packages, fixed quotes, paid in BDT. Pick a starting point — I'll tailor the exact scope on a quick call.
Every project starts at ৳50,000
A sharp, credible site that makes the right first impression and brings enquiries.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
A full, professional site that ranks and converts for a growing business.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
An online store built to sell and scale.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
Need something bigger? Custom & enterprise builds from ৳3,00,000. Pay by bKash, Nagad, bank transfer or card. Ask for an exact price or send an email.
Straight answers to what Chattogram company owners ask me on the first WhatsApp message.
Honest version: anything under about 3,000 BDT a month for a real business website is theatre — nobody can do proper staged updates, off-site backups and monitoring for less and still answer when something breaks. I price each plan on your actual site: a 5-page company-profile site for a trading firm costs less than a busy WooCommerce store taking daily orders. I send the number in writing in BDT and bill monthly, quarterly or yearly via bKash, Nagad or bank transfer. New build projects are separate and start at 50,000 BDT, with 90,000 and 1,50,000 BDT tiers and fully custom from 3,00,000 BDT.
Yes, after a one-time paid audit. I log into the hosting, theme, plugins, database, backups and DNS and tell you honestly what state things are in. If the site is clean, I take over on a normal monthly plan. If it is full of nulled plugins or eight months behind on updates, I quote a one-off cleanup first, or — if it is genuinely a ticking bomb — recommend a rebuild instead of pretending a sick site is healthy. There is no setup fee on maintenance for a site I built myself.
Yes, and for a Chattogram trade firm that is the main reason to bother. Your uptime monitor pings the site every minute from outside Bangladesh — the same kind of connection a sourcing office in China or a buyer in the Gulf uses — so I catch an outage at, say, 2 AM Chattogram time before a procurement manager ever does. I also keep load times sane on overseas connections, because a site that crawls for a foreign buyer reads as a small, risky company no matter how big your actual trade is.
Not a problem, but it is exactly why maintenance matters more here. Local shared hosting from providers like Exonhost, Hostever or Putul is fine for the price, but it is also where most PHP-version surprises, brute-force login attempts and malware infections show up. I work with whatever host you are on, keep your stack patched against it, and flag honestly if your traffic or your buyers abroad have outgrown shared hosting and a small VPS would actually save you downtime and lost enquiries.
Uptime monitoring alerts me within minutes of an outage, often before you notice. For clients on a paid plan I aim to acknowledge genuine downtime on WhatsApp within an hour in Chattogram time, including evenings and weekends — which matters here, because your buyers abroad treat our weekend as a workday. Most real outages I have handled are resolved the same day in under a couple of hours. I do not sell a fantasy 24x7 SLA I cannot personally deliver, but you will be talking to the one person who can actually fix it.
No. Your site, hosting, domain, code, database and backups are all in your name and your accounts from day one — I never hold them hostage. If you cancel, I hand over a clean credentials document, the latest verified backup and a short note on what was last updated, and you walk away with everything. No 'proprietary CMS' trick, no lock-in, no holding your DNS to force a renewal. A maintenance plan with me is a service you keep because it works, not a trap you cannot leave.
Grab a free 15-minute call and I'll show you exactly what your new website should do — and what it'll cost in BDT. No pitch, no pressure.
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