You spend the day at the port. Nobody is watching whether your site is still up.
This is a senior-run website maintenance service in Chittagong for trading, shipping and manufacturing firms. Foreign buyers check your website at hours when you are asleep. I handle the updates, backups, security, speed and the small edits you keep putting off. I do it quietly, so a sourcing office in Guangzhou or a buyer in Dubai never lands on a dead page with your company name on it.
One operator, direct WhatsApp, Chattogram time. About 5 years building and looking after WordPress and WooCommerce sites. Builds from 50,000 BDT. Maintenance is quoted separately and billed in BDT by bKash, Nagad or bank transfer.
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Here is the story that quietly costs Chattogram firms real money, and why a website maintenance service in Chittagong matters. An importer's whole day is the port, the shipping line, the C&F agent and the bank. It is not a screen. Meanwhile, half a world away, a sourcing office in China or a buyer in the Gulf finds your company name in an email signature. They type it into Google and open your website in the middle of the night here.
Now picture what they might see. A year-old plugin has been hacked, and Google shows a red 'Deceptive site ahead' warning. Or the page is a blank white screen from a failed update. Or it takes nine seconds to load on a connection abroad. That buyer decides right then whether you are a real, established firm. You never even know it happened. Nobody was watching, because everyone who could watch was at the port.
I am RH Fardin, a website designer and developer. I have worked solo for about five years. I run a website maintenance service in Chittagong for owners who are done leaving their site unguarded. A plan with me is not a vague monthly retainer with the word 'support' on it. It is a fixed routine. Updates are tested on a staging copy before they touch your live site. Backups are stored off-site, and I have actually test-restored them.
The routine also covers security scans and uptime checks that ping your site from outside Bangladesh. It includes a fair monthly allowance for the small edits a Chattogram trading firm always needs. That might be a new principal on your brands list, or an updated office address off GEC Circle. It might be a new commodity line, or a fresh company-profile PDF before a tender.
Because I am one senior operator, the chain is short. The person who reads the downtime alert also opens your hosting cPanel. He is the same person you have on WhatsApp. If you let me build or audit the site first, he already knows which plugin causes trouble. There is no help-desk junior reading a script. No ticket bounces between 'level one' and 'level two.' No account manager promises to escalate to someone in Dhaka.
You message, I log in, and I fix it. That directness is the whole reason to hire a person. A faceless website maintenance service Chittagong firms can never get on the phone does not give you that.
I will be honest about what maintenance is worth. It is dull, and you will rarely see the work. That is why a port-city owner cuts it first and regrets it first. A neglected site here decays fast. It sits on local shared hosting. Its visitors are split between mid-range Androids in Bangladesh and buying teams abroad. Plugins and payment gateways push breaking updates without warning. Google quietly drops a slow, untouched site a few spots overnight.
For a Chattogram firm, part of your trust with a foreign principal lives on that website. A six-month gap in care does not just risk downtime. It risks the deal. I would much rather charge you a fair monthly fee than watch that gap turn into a 1,50,000 BDT rebuild of a site you already paid for once.
No 'support package' fog. These are the real tasks I do to keep a Chattogram business site fast, safe and online. That includes the buyer abroad checking it at 2 AM your time.
I update WordPress core, your theme and every plugin on a staging copy first. Then I check your live homepage, enquiry form and any checkout before going public. No white screen catches a foreign buyer while you sleep in Khulshi.
Daily database backups and weekly full-site backups are stored off your hosting account. They do not sit on the same cPanel that can die with the site. I test-restore one every quarter, so you have a working copy, not files you hope will work.
You get weekly malware scans and file checks. I harden your login against the brute-force attacks every Bangladesh-hosted site faces. I catch and clean an infection before an overseas principal lands on a Google warning page tied to your name.
Your site is pinged every minute from outside Bangladesh, the same view your foreign buyers have. If it goes down at 3 AM Chattogram time, the alert hits my phone, not a buyer's desk in Singapore. You hear about most outages after they are fixed.
A monthly allowance covers the small jobs. That means a new principal or brand, a new banner, an updated company-profile download or a new trade lane. It also covers a corrected GEC or Agrabad office address, or an Eid notice. Fair edits are included, not billed as 'tickets.'
I track your .com.bd or .com renewal so the site does not vanish over an unpaid fee. I keep SSL valid so browsers do not flag you. I check that bKash, Nagad or SSLCommerz still work after their updates. This dull stuff quietly kills enquiries when it slips.
Most Chittagong firms do not pay for maintenance. They pay for emergencies, which cost far more than they look, especially when the key buyer is in another time zone. Picture a mid-sized trading house off Agrabad that represents two foreign principals. Its site goes down on a Friday, which is the weekend here, so nobody local is looking. But Friday is a working day for a buyer in the Gulf and a sourcing office in China.
Over those forty-eight hours, three buyers open the site. They see a database error or a security warning. They quietly decide the company looks unreliable and reply to a rival's email instead. The real repair is maybe a twenty-minute plugin rollback. The cost of having nobody watching is every enquiry that died in those two days. You will never even see those lost emails.
A maintenance plan flips that math. The same plugin clash gets caught on staging before it reaches your live site. Or the uptime monitor pings me within a minute, and I roll back from a checked backup before buyers abroad notice. That is the whole pitch for a website maintenance service in Chittagong. It is also why I only maintain sites I built or fully audited. When I know your theme, plugins, hosting and DNS, a half-day fix takes me minutes, and I am not billing you to explore.
If I built your site, there is no setup fee on maintenance. If someone else built it, I do a one-time paid audit first. Then I tell you honestly where it stands. It may be healthy enough to maintain cheaply. It may need a one-off cleanup. Or it may be a ticking bomb that would cost more in patches than a clean rebuild. I will not take your money every month to babysit a site I know will blow up within the year.
Clear packages, fixed quotes, paid in BDT. Pick a starting point. I'll tailor the exact scope on a quick call.
Every project starts at ৳50,000
A sharp, credible site that makes the right first impression and brings enquiries.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
A full, professional site that ranks and converts for a growing business.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
An online store built to sell and scale.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
Need something bigger? Custom & enterprise builds from ৳3,00,000. Pay by bKash, Nagad, bank transfer or card. Ask for an exact price or send an email.
Here are straight answers to what Chattogram company owners ask me on the first WhatsApp message.
Anything under about 3,000 BDT a month for a real business website is theatre. Nobody can do proper staged updates, off-site backups and monitoring for less and still answer when something breaks. I price each plan on your actual site. A 5-page company-profile site for a trading firm costs less than a busy WooCommerce store. I quote in writing in BDT and bill monthly, quarterly or yearly by bKash, Nagad or bank transfer. New builds are separate: 50,000, 90,000 and 1,50,000 BDT tiers, and custom from 3,00,000 BDT.
Yes, after a one-time paid audit. I check the hosting, theme, plugins, database, backups and DNS, then tell you honestly where things stand. If the site is clean, I take over on a normal monthly plan. If it is full of nulled plugins or eight months behind on updates, I quote a one-off cleanup first. If it is truly a ticking bomb, I recommend a rebuild. I will not pretend a sick site is healthy. There is no setup fee on maintenance for a site I built myself.
Yes, and for a Chattogram trade firm, that is the main reason to bother. Your uptime monitor pings the site every minute from outside Bangladesh. That is the same kind of connection a sourcing office in China or a buyer in the Gulf uses. So I catch an outage at 2 AM Chattogram time before a buying manager does. I also keep load times sane on overseas connections. A site that crawls for a foreign buyer looks like a small, risky company, however big your trade is.
It is not a problem, but it is exactly why maintenance matters more here. Local shared hosting from firms like Exonhost, Hostever or Putul is fine for the price. But it is also where most PHP version surprises, brute-force login attempts and malware show up. I work with whatever host you use and keep your setup patched. I will also tell you honestly if your traffic or your buyers abroad have outgrown shared hosting. A small VPS might save you downtime and lost enquiries.
Uptime checks alert me within minutes of an outage, often before you notice. For clients on a paid plan, I aim to confirm real downtime on WhatsApp within an hour, Chattogram time. That includes evenings and weekends. This matters here, because your buyers abroad treat our weekend as a workday. Most real outages I have handled were fixed the same day in under a couple of hours. I do not sell a fantasy 24x7 promise I cannot keep. But you will talk to the one person who can fix it.
No. Your site, hosting, domain, code, database and backups are in your name and your accounts from day one. I never hold them hostage. If you cancel, I hand over a clean login document, the latest checked backup and a short note on what was last updated. You walk away with everything. There is no 'proprietary CMS' trick, no lock-in, and no holding your DNS to force a renewal. You keep a plan with me because it works, not because you are trapped.
Grab a free 15-minute call. I'll show you what your new website should do and what it will cost in BDT. No pitch, no pressure.
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