A buyer in Singapore opens your company site at 11am their time, gets an expired-SSL warning, and quietly moves to the next exporter. That is what unmaintained costs a Chittagong firm.
I am RH Fardin — a senior solo developer running a website maintenance service company in Chittagong where the person who fixes the site is the person who answers your WhatsApp. No ticket queue, no junior reading a script, no 'sir, IT team check korbe'. For trading houses around Agrabad, importers off GEC and C&F firms working the port, I keep the one thing a foreign buyer judges you on — your site — fast, secure and online. Around 5 years building and maintaining live sites in Bangladesh, with builds starting at 50,000 BDT when you also need one.
One senior operator. ~5 years keeping BD sites live. You message me directly, not a ticket number — and I know your site because I either built it or audited it line by line. bKash, Nagad or bank transfer.
+Trusted by 50+ founders, agencies and teams across Bangladesh and beyond.
Trusted by teams I've built websites for
Most Chittagong maintenance stories start the same way. A trading firm off Agrabad gets a site built three years ago, the developer disappears or moves on, and the site just sits there — until the day a sourcing office in Guangzhou or a principal in Dubai tries to open it.
By then the SSL has lapsed, so the browser throws a red 'not secure' warning, or the WordPress is so far behind that a plugin broke the inquiry form months ago and nobody noticed because the firm itself never visits its own homepage. The owner finds out a deal went cold not because the price was wrong, but because a foreign buyer's procurement team decided a company with a broken, slow site was too small or too risky to bother with.
A real website maintenance service company in Chittagong exists to close exactly that gap — between a site that is technically live and a site that is actually looked after.
I run maintenance differently because there is no team behind me to hide behind. When you message that the site is down — and in this city it is often down at an hour when your buyer abroad is awake and you are not — you are messaging the one person who can actually fix it, not a front desk that logs a ticket and goes home.
I handle the security updates, the off-site backups, the plugin and PHP version management, the broken inquiry-form and WhatsApp-button fixes, the page-speed tune-ups for buyers loading your site on a slow connection halfway across the world, and the small edits your office admin is nervous to touch. Around 5 years of doing this across e-commerce, corporate and trade sites in Bangladesh means I have already seen the specific ways these sites tend to break.
Maintenance only works if the person doing it understands the whole site, so I am honest about who this is for. If I built your site, maintenance is the natural continuation — I already know every line of it. If another company built it, I start with a paid audit instead of guessing in the dark: I map the hosting, the stack, the plugins, the backup situation and the security holes, then tell you straight what is fragile and what it costs to keep stable.
From there it is a monthly arrangement scaled to how much your site actually changes — a quiet company-profile site for an indenting firm needs far less attention than a busy site taking daily orders with bKash and Nagad checkout.
On money I keep it plain, the way Chattogram buyers want it — none of the 'koto package, koto taka' run-around. My website builds start at 50,000 BDT, with tiers at 50,000 / 90,000 / 1,50,000 BDT and fully custom builds from 3,00,000 BDT; builds run on 50% advance and 50% on launch via bKash, Nagad or bank transfer, with a design-approval guarantee so you sign off every screen before any code is written.
Ongoing maintenance is quoted on top of that against your real site, never a vague 'AMC package' designed to bill you for things your site does not need. You get a number, exactly what it covers, and a stated response time in writing.
Six things that decide whether maintenance is real protection or just a line on an invoice — written for a port-city firm whose website is often judged from another country.
Not a ticket number, not a junior reading a script, not 'IT team check korbe'. The senior who diagnoses the problem is the one who fixes it. One WhatsApp thread, one accountable human who already knows your site.
Your certificate gets renewed before it expires, not after a buyer in Singapore or the Gulf opens your site to a red 'not secure' warning. For a trade firm, an expired SSL reads as a dead company — I catch it so you never do.
Page-speed kept tight so your site loads fast for a sourcing office abroad on a mid-tier connection, not just on your Agrabad office fibre. A slow exporter site quietly loses to a faster competitor before you ever get the email.
Scheduled off-site backups so a bad plugin update or a hacked admin is a short restore, not a week of panic during peak trade season. Most Chittagong sites discover they have no backup only the day they need one.
The contact and inquiry forms — the one channel a foreign buyer uses to reach you — get tested after every change, so a silently broken form never eats weeks of leads while you assume business is just slow.
Site-down and broken-form issues are treated as emergencies across time zones, not next-week tickets. You get a stated response window in writing, scaled to your plan, because a port-city deal does not wait for office hours.
Two false comforts quietly kill more Chittagong business sites than hackers do. The first is 'amader ekjon IT bhai ache' — an in-house person who is genuinely good at daily admin but freezes the moment a database error appears or a plugin conflict turns the homepage white.
That is not a knock on them; holding a live site together under pressure is a specialist skill, and it is unfair to expect your office IT person to be a senior developer at the exact moment a buyer abroad is trying to open your site. The second false comfort is the hosting company's 'support' line. Hosting support keeps the server running — that is the whole of it.
They will not fix your broken inquiry form, update your plugins, restore a hacked WordPress, or care that your SSL just lapsed on the morning a principal in the Gulf wanted to verify you are a real firm. When they say 'this is a website issue, not a hosting issue', the gap they leave open is precisely where a real website maintenance service company in Chittagong has to step in.
What makes one Chattogram maintenance service genuinely better than another is not the size of the company — it is whether a senior person actually knows your specific site. A bigger firm drops your monthly fee into a shared queue where a rotating junior touches your site for the first time every time something breaks, relearning your setup from zero while the clock runs and a foreign buyer's window closes.
Because I run solo, your site is not one of two hundred anonymous tickets — it is one I either built myself or personally audited line by line, so when your message comes in I already know where the fragile parts are.
That is the real promise of a website maintenance service company chittagong owners actually want: not the cheapest sticker, but the calmest, fastest fix, because the person reading your panic message at an odd hour has already seen the inside of your site and does not need a handover to start working.
Clear packages, fixed quotes, paid in BDT. Pick a starting point — I'll tailor the exact scope on a quick call.
Every project starts at ৳50,000
A sharp, credible site that makes the right first impression and brings enquiries.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
A full, professional site that ranks and converts for a growing business.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
An online store built to sell and scale.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
Need something bigger? Custom & enterprise builds from ৳3,00,000. Pay by bKash, Nagad, bank transfer or card. Ask for an exact price or send an email.
Straight answers to what Chattogram firm owners actually ask before handing over their live site for maintenance.
There is no single sticker price because a quiet company-profile site for an indenting firm and a busy site taking daily bKash and Nagad orders need very different care. I quote a monthly figure against your actual site after a quick look at the stack, what changes how often, and what response time you need. If I am also building the site, the build itself starts at 50,000 BDT (tiers 50,000 / 90,000 / 1,50,000 BDT, custom from 3,00,000 BDT) and maintenance is quoted on top of that. Payment is by bKash, Nagad or bank transfer.
Yes, but it starts with a paid audit so I am not guessing. I map your hosting, stack, plugins, backup status and security holes, then tell you straight what is fragile and what it will cost to keep stable. Once I genuinely know the site, the monthly maintenance arrangement is honest because it is based on your real site, not a generic package. Whether you are in Agrabad, GEC, Khulshi or Nasirabad makes no difference to the work — maintenance runs remotely.
Site-down and broken-form problems are treated as emergencies, not next-week tickets, and your plan states a real response window in writing. Because you message me directly and not a ticket queue, there is no junior learning your setup from scratch first — I already know it, so the fix starts immediately. I take time zones seriously here, because for a Chittagong trade firm the moment your site breaks is often the moment a foreign buyer is actually looking at it.
Scheduled off-site backups, WordPress core / theme / plugin / PHP updates tested before they go live, SSL renewal before it lapses, security hardening and monitoring, broken inquiry-form and WhatsApp-button fixes, small content edits, and page-speed tune-ups so the site stays fast for buyers loading it from abroad. Bigger changes — a new section, a new product or service flow — are scoped separately so your monthly fee stays predictable.
Safer than the common Chittagong situation where nobody actually owns the backups. I set up scheduled off-site backups so a bad update or a hacked admin is a quick restore, not a disaster, and you keep full ownership of your hosting, domain and accounts — I work inside your accounts, I do not hold your business hostage. You can leave any time with everything intact. One senior operator is more accountable, not less, than a queue where no one person owns your site.
The maintenance work itself is remote and runs over WhatsApp and email, so nothing waits on a meeting in GEC-circle traffic. If you would rather start with a face-to-face kickoff for an office in Agrabad, GEC, Khulshi, Nasirabad or the port area, that is easy to arrange. After that, day-to-day fixes, updates and edits happen directly between us so a problem gets solved the hour it appears, not at the next scheduled status call.
Grab a free 15-minute call and I'll show you exactly what your new website should do — and what it'll cost in BDT. No pitch, no pressure.
Grab a free 15-minute call, or send a message and I'll reply with the clearest next step.
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