A buyer in Singapore opens your company site at 11am their time. They see an expired SSL warning and quietly move to the next exporter. That is what poor upkeep costs a Chittagong firm.
I am RH Fardin, a senior solo developer. I run a website maintenance service company in Chittagong where the person who fixes your site also answers your WhatsApp. No ticket queue, no junior reading a script, no 'sir, IT team check korbe'. I work with trading houses around Agrabad, importers off GEC and C&F firms at the port. I keep your site fast, secure and online, because foreign buyers judge you by it. I have about 5 years of experience, and new builds start at 50,000 BDT.
One senior developer. About 5 years keeping BD sites live. You message me directly, not a ticket number. I know your site because I either built it or audited it line by line. Pay by bKash, Nagad or bank transfer.
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Trusted by teams I've built websites for
Most stories I hear as a website maintenance service company in Chittagong start the same way. A trading firm off Agrabad got a site built three years ago. Then the developer moved on, and the site just sat there. One day a sourcing office in Guangzhou or a principal in Dubai tries to open it.
By then the SSL has lapsed, so the browser shows a red 'not secure' warning. Or WordPress is so far behind that a plugin broke the inquiry form months ago. Nobody noticed, because the firm never visits its own homepage. The deal goes cold, and the price was not the problem. The buyer's team simply decided a firm with a broken, slow site was too small or too risky.
Real maintenance closes that gap. It is the difference between a site that is technically live and a site that someone actually looks after.
I run maintenance differently because I have no team to hide behind. Your site often breaks at an hour when your buyer abroad is awake and you are not. When you message me, you reach the one person who can fix it. You do not reach a front desk that logs a ticket and goes home.
I handle security updates, off-site backups, and plugin and PHP versions. I fix broken inquiry forms and WhatsApp buttons. I tune page speed for buyers on slow connections across the world. I also make the small edits your office admin is nervous to touch. I have spent about 5 years doing this for e-commerce, corporate and trade sites in Bangladesh. So I have already seen the ways these sites tend to break.
Maintenance only works if the person doing it understands the whole site. So I am honest about who this is for. If I built your site, maintenance is the natural next step, because I already know every line. If another company built it, I start with a paid audit instead of guessing. I map the hosting, the stack, the plugins, the backups and the security holes. Then I tell you plainly what is fragile and what it costs to keep stable.
After that, we agree a monthly plan that matches how much your site changes. A quiet company profile site for an indenting firm needs far less care. A busy site taking daily orders with bKash and Nagad checkout needs much more.
On money I keep it plain, with none of the 'koto package, koto taka' run-around. Builds start at 50,000 BDT, with tiers at 50,000 / 90,000 / 1,50,000 BDT. Custom builds start from 3,00,000 BDT. You pay 50% advance and 50% on launch, by bKash, Nagad or bank transfer. My design-approval guarantee means you sign off every screen before any code is written. Maintenance is quoted on top, against your real site, never a vague 'AMC package'. You get a number, what it covers, and a response time in writing.
Six things decide whether maintenance is real protection or just a line on an invoice. I wrote them for a port city firm whose website is often judged from another country.
Not a ticket number, not a junior reading a script, not 'IT team check korbe'. The senior who finds the problem is the one who fixes it. You get one WhatsApp thread and one person who already knows your site.
I renew your certificate before it expires. A buyer in Singapore or the Gulf never sees a red 'not secure' warning. For a trade firm, an expired SSL looks like a dead company. I catch it so you never have to.
I keep page speed tight, so your site loads fast for a sourcing office abroad on an average connection. It should not only be fast on your Agrabad office fibre. A slow exporter site quietly loses to a faster rival before you ever get the email.
I set up scheduled off-site backups. A bad plugin update or a hacked admin becomes a short restore, not a week of panic in peak trade season. Most Chittagong sites only find out they have no backup on the day they need one.
Your contact and inquiry forms are the one channel a foreign buyer uses to reach you. I test them after every change. A broken form never eats weeks of leads while you assume business is just slow.
I treat a site that is down or a broken form as an emergency across time zones, not a ticket for next week. You get a response time in writing, matched to your plan. A port city deal does not wait for office hours.
Two false comforts kill more Chittagong business sites than hackers do. The first is 'amader ekjon IT bhai ache'. This in-house person is good at daily admin. But they freeze when a database error appears or a plugin conflict turns the homepage white. That is not a knock on them. Holding a live site together under pressure is a specialist skill.
It is unfair to expect your IT person to act like a senior developer while a buyer abroad waits. The second false comfort is your hosting company's 'support' line. Hosting support keeps the server running, and that is all. They will not fix your inquiry form, update plugins or restore a hacked WordPress. They will not care that your SSL lapsed the morning a Gulf principal checked you out. When they say 'this is a website issue', a real maintenance service has to step in.
What makes one Chattogram maintenance service better than another is not company size. It is whether a senior person actually knows your site. A bigger firm puts your monthly fee into a shared queue. A different junior touches your site each time something breaks. They relearn your setup from zero while a foreign buyer's window closes.
Because I work solo, your site is not one of two hundred anonymous tickets. I either built it myself or audited it line by line. So when your message comes in, I already know where the fragile parts are. That is what owners want from a website maintenance service company chittagong firms can trust. Not the cheapest price, but the calmest, fastest fix, with no handover needed at an odd hour.
Clear packages, fixed quotes, paid in BDT. Pick a starting point. I'll tailor the exact scope on a quick call.
Every project starts at ৳50,000
A sharp, credible site that makes the right first impression and brings enquiries.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
A full, professional site that ranks and converts for a growing business.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
An online store built to sell and scale.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
Need something bigger? Custom & enterprise builds from ৳3,00,000. Pay by bKash, Nagad, bank transfer or card. Ask for an exact price or send an email.
Straight answers to what Chattogram firm owners ask before they hand over their live site for maintenance.
There is no single price. A quiet company profile site for an indenting firm needs very different care from a busy site taking daily bKash and Nagad orders. I quote a monthly figure after a quick look at your stack, how often it changes, and the response time you need. If I also build the site, builds start at 50,000 BDT. The tiers are 50,000 / 90,000 / 1,50,000 BDT, and custom starts from 3,00,000 BDT. Maintenance is quoted on top. You pay by bKash, Nagad or bank transfer.
Yes, but it starts with a paid audit so I am not guessing. I map your hosting, stack, plugins, backups and security holes. Then I tell you plainly what is fragile and what it will cost to keep stable. Once I truly know the site, the monthly plan is honest, because it is based on your real site and not a generic package. Agrabad, GEC, Khulshi or Nasirabad makes no difference to the work. Maintenance runs remotely.
I treat a site that is down or a broken form as an emergency, not a ticket for next week. Your plan states a real response time in writing. You message me directly, not a ticket queue. So no junior has to learn your setup first. I already know it, and the fix starts right away. I take time zones seriously. For a Chittagong trade firm, your site often breaks right when a foreign buyer is looking at it.
It covers scheduled off-site backups and SSL renewal before it lapses. I test WordPress core, theme, plugin and PHP updates before they go live. I add security hardening and monitoring. I fix broken inquiry forms and WhatsApp buttons and make small content edits. I also tune page speed so the site stays fast for buyers abroad. Bigger changes, like a new section or a new product or service flow, are scoped separately. That keeps your monthly fee predictable.
Yes, and safer than the common Chittagong setup where nobody actually owns the backups. I set up scheduled off-site backups, so a bad update or a hacked admin is a quick restore, not a disaster. You keep full ownership of your hosting, domain and accounts. I work inside your accounts and never hold your business hostage. You can leave at any time with everything intact. One senior developer is more accountable than a queue where no single person owns your site.
Everything is remote. The work runs over WhatsApp and email, so nothing waits on a meeting stuck in GEC circle traffic. If you want a proper kickoff, we do it on Google Meet or WhatsApp. That works the same for an office in Agrabad, GEC, Khulshi, Nasirabad or the port area. After that, fixes, updates and edits happen directly between us. A problem gets solved the hour it appears, not at the next status call.
Grab a free 15-minute call. I'll show you what your new website should do and what it will cost in BDT. No pitch, no pressure.
Grab a free 15-minute call, or send a message and I'll reply with the clearest next step.
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