It is the week before admission results, and your coaching site gets 10x its normal traffic. That is the exact moment it goes white-screen, because a plugin update nobody managed broke the page.
I am RH Fardin, a senior solo developer. I run a website maintenance service company in Rajshahi where the person who fixes your site also answers your WhatsApp. No ticket queue, no junior reading a script, no 'IT team check korbe'. I work for silk and handloom houses, mango and agro exporters, coaching groups near the university, and tender-bidding supply firms. I keep the site fast, secure and online when the traffic shows up. I have about 5 years with live BD sites. Builds start at 50,000 BDT.
One senior operator. ~5 years keeping BD sites live. You message me directly, not a ticket number. I already know your site, because I either built it or audited it line by line. bKash, Nagad or bank transfer.
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Trusted by teams I've built websites for
Most Rajshahi maintenance stories follow a seasonal rhythm that out-of-town providers never grasp. A real website maintenance service company in Rajshahi has to plan around it. A mango exporter's whole year runs through a few months. That is exactly when an importer in the Gulf or Europe opens the site to check the firm. He hits a red expired-SSL warning and quietly crosses you off the list.
A coaching or admission-prep group near Rajshahi University does its real business in two spikes: admission season and results week. Traffic jumps tenfold. A neglected WordPress site folds under the load, or shows a white screen because an unmanaged plugin update broke a page. A silk house gets a beautiful site built once, then the developer moves on. The inquiry form sits dead for four months before anyone notices the wholesale leads dried up.
Maintenance exists to close that gap. It is the gap between a site that is technically live and a site that is looked after when your season hits. I run maintenance differently, because there is no team behind me to hide behind. In this city, the site usually goes down in the worst possible week, not a quiet Tuesday. When you message me, you reach the one person who can fix it, not a front desk that logs a ticket and goes home.
I handle security updates, off-site backups, and plugin and PHP versions. I fix broken inquiry forms and WhatsApp buttons. I tune page speed and the server, so the site holds up when admission-week traffic floods in. I renew SSL before it lapses in an exporter's busiest month. I also make the small edits your office admin is too nervous to touch. After about 5 years across e-commerce, corporate, education and trade sites in Bangladesh, I know how Rajshahi sites break.
Maintenance only works if the person doing it truly knows the whole site, so I am honest about who this is for. If I built your site, maintenance is the natural next step, because I already know every line. If another company built it, I start with a paid audit instead of guessing in the dark. I map the hosting, the stack, the plugins, the backups and the security holes.
Then I tell you straight what is fragile, what will fall over in a traffic spike, and what it costs to keep stable. From there, it is a monthly plan scaled to how much your site changes and how seasonal it is. A quiet silk company-profile site needs far less care than a coaching site posting batch results and notices all through admission season.
On money, I keep it plain, with none of the 'koto package, koto taka' run-around Rajshahi owners are tired of. My website builds start at 50,000 BDT, with tiers at 50,000, 90,000 and 1,50,000 BDT. Fully custom builds start from 3,00,000 BDT. Builds run on 50% advance and 50% on launch, by bKash, Nagad or bank transfer. The design-approval guarantee means you sign off every screen before I write any code.
Ongoing maintenance is quoted on top, based on your real site. It is never a vague 'AMC package' built to bill you for things your site does not need. You get a number, exactly what it covers, and a stated response time in writing. That includes how I handle your known peak weeks.
Here are six things that decide whether maintenance is real protection or just a line on an invoice. They are written for a silk-city firm whose site matters most in a few peak weeks a year.
Not a ticket number, not a junior reading a script, not 'IT team check korbe'. The senior who finds the problem is the one who fixes it. You get one WhatsApp thread and one accountable person who already knows your site.
I tune page speed, caching and server settings, so an admission-week or results-day surge does not white-screen your coaching site. Most Rajshahi education sites crash on the exact day their reputation is on display.
I renew your certificate before it expires. A foreign mango or agro importer never opens your site to a red 'not secure' warning mid-season. To an export buyer, an expired SSL looks like a dead firm. I catch it so you never have to.
I schedule off-site backups, so a bad plugin update or a hacked admin is a short restore, not a week of panic in peak season. Most Rajshahi sites find out they have no backup on the day they badly need one.
Your contact, admission and wholesale forms are how a parent or an export buyer reaches you. I test them after every change. A silently broken form never eats weeks of leads while you assume the season is just slow.
Before mango season or admission week, I run a pre-peak check of backups, updates, load, forms and SSL. I do not wait for it to break under traffic. Your site is hardened before the weeks it has to perform.
Two false comforts kill more Rajshahi business sites than hackers do. The first is 'amader ekjon computer-er bhai ache'. This in-house person is good at daily admin. But he freezes when a database error appears or a plugin conflict turns the homepage white in results week. That is not a knock on him. Holding a live site together in a traffic spike is a specialist skill. It is unfair to expect your office assistant to become a senior developer while ten thousand parents refresh your results page.
The second false comfort is the hosting company's 'support' line. Hosting support keeps the server running, and that is all. They will not fix your broken admission form, update plugins or restore a hacked WordPress. They will not tune the site for a surge. They do not care that your SSL lapsed the morning a mango importer wanted to check you are real. When they say 'this is a website issue, not a hosting issue', a real website maintenance service company in Rajshahi has to step in.
What makes one Rajshahi maintenance service better than another is not company size. It is whether a senior person knows your site and your calendar. A bigger firm drops your monthly fee into a shared queue. A rotating junior touches your site for the first time every time it breaks. He relearns your setup from zero while the clock runs, your season closes, and a foreign buyer or worried parent gives up.
Because I work solo, your site is not one of two hundred anonymous tickets. I either built it or audited it line by line. I know your peak weeks, so I harden the site before they arrive instead of firefighting during them. That is the website maintenance service company Rajshahi owners really want. Not the cheapest sticker, but the calmest, fastest fix from someone who already knows the inside of your site.
Clear packages, fixed quotes, paid in BDT. Pick a starting point. I'll tailor the exact scope on a quick call.
Every project starts at ৳50,000
A sharp, credible site that makes the right first impression and brings enquiries.
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Need something bigger? Custom & enterprise builds from ৳3,00,000. Pay by bKash, Nagad, bank transfer or card. Ask for an exact price or send an email.
Here are straight answers to what Rajshahi firm and institute owners ask before handing over their live site for maintenance.
There is no single sticker price. A quiet silk company-profile site and a coaching site posting results all through admission season need very different care. I quote a monthly figure after a quick look at your stack, how often it changes, how seasonal it is, and the response time you need. If I also build the site, the build starts at 50,000 BDT. Tiers are 50,000, 90,000 and 1,50,000 BDT, with custom from 3,00,000 BDT. Maintenance is quoted on top. Payment is by bKash, Nagad or bank transfer.
Yes, but it starts with a paid audit, so I am not guessing. I map your hosting, stack, plugins, backups and security holes. Then I tell you straight what is fragile, what will fall over in a traffic spike, and what it costs to keep stable. Once I truly know the site, the monthly plan is honest, because it is based on your real site, not a generic package. Boalia, Sopura, the university area, Shaheb Bazar or anywhere in the district: maintenance runs remotely.
That is one of the most common reasons Rajshahi institutes call me. A site that runs fine on a normal Tuesday folds when ten times the traffic hits on results day. I tune caching, server settings and the heavy pages. I test the load before your peak. I set up off-site backups, so a bad moment is a quick restore, not a public failure. The work happens before the spike, in a pre-peak hardening pass. Results week, with parents watching, is the wrong time to find the problem.
It covers scheduled off-site backups and WordPress core, theme, plugin and PHP updates, tested before they go live. It covers SSL renewal before it lapses, plus security hardening and monitoring. I fix broken inquiry and admission forms, make small content edits and tune page speed. Before your known peak weeks, I run a pre-season check so the site is ready for the traffic. Bigger changes, like a new section or a new product or batch-result flow, are scoped separately. That keeps your monthly fee predictable.
It is safer than the common Rajshahi setup, where nobody really owns the backups. I set up scheduled off-site backups, so a bad update or a hacked admin is a quick restore, not a disaster. You keep full ownership of your hosting, domain and accounts. I work inside your accounts and never hold your business hostage. You can leave any time with everything intact. One senior operator who knows your site is more accountable than a queue where no single person owns it.
Everything is remote. The work runs over WhatsApp and email, so nothing waits on a meeting in Shaheb Bazar traffic. Silk house, exporter, coaching group near the university or supply firm: we start with a kickoff call on Google Meet or WhatsApp. After that, fixes, updates and edits happen directly between us. A problem gets solved the hour it appears, not at the next scheduled status call.
Grab a free 15-minute call. I'll show you what your new website should do and what it will cost in BDT. No pitch, no pressure.
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