It is the week before admission results and your coaching site is getting 10x its normal traffic — and that is the exact moment it goes white-screen because a plugin update nobody managed broke the page.
I am RH Fardin — a senior solo developer running a website maintenance service company in Rajshahi where the person who fixes your site is the same person who answers your WhatsApp. No ticket queue, no junior reading a script, no 'IT team check korbe'. For silk and handloom houses, mango and agro exporters, the big coaching and admission-prep groups around the university, and supply firms bidding tenders, I keep the one thing strangers judge you on — your site — fast, secure and online when the traffic actually shows up. Around 5 years building and maintaining live BD sites, with builds starting at 50,000 BDT when you also need one.
One senior operator. ~5 years keeping BD sites live. You message me directly, not a ticket number — and I already know your site because I either built it or audited it line by line. bKash, Nagad or bank transfer.
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Most Rajshahi maintenance stories follow a seasonal rhythm that out-of-town providers never understand. A mango exporter's whole year runs through a few months — and that is precisely when a foreign importer in the Gulf or Europe opens the site to verify the firm, hits an expired-SSL red warning, and quietly crosses you off the shortlist.
A coaching or admission-prep group around Rajshahi University does its real business in two spikes — admission season and results week — and that is when traffic jumps tenfold and a neglected WordPress folds under load or shows a white screen because an unmanaged plugin update broke a page. A silk house gets a beautiful site built once, the developer moves on, and the inquiry form has been silently dead for four months before anyone notices the wholesale leads dried up.
A real website maintenance service company in Rajshahi exists to close that gap — between a site that is technically live and a site that is actually looked after when your season hits.
I run maintenance differently because there is no team behind me to hide behind. When you message that the site is down — and in this city it is usually down at the worst possible week, not a quiet Tuesday — you are messaging the one person who can actually fix it, not a front desk that logs a ticket and goes home.
I handle the security updates, the off-site backups, the plugin and PHP version management, the broken inquiry-form and WhatsApp-button fixes, the page-speed and server tuning so the site holds up when admission-week traffic floods in, the SSL renewals before they lapse on an exporter's busiest month, and the small edits your office admin is too nervous to touch. Around 5 years doing this across e-commerce, corporate, education and trade sites in Bangladesh means I have already seen the specific ways Rajshahi sites break.
Maintenance only works if the person doing it truly understands the whole site, so I am honest about who this is for. If I built your site, maintenance is the natural continuation — I already know every line of it.
If another company built it, I start with a paid audit instead of guessing in the dark: I map the hosting, the stack, the plugins, the backup situation and the security holes, then tell you straight what is fragile, what will fall over under a traffic spike, and what it costs to keep stable.
From there it is a monthly arrangement scaled to how much your site actually changes and how seasonal it is — a quiet silk company-profile site needs far less attention than a coaching site updating batch results and notices through admission season.
On money I keep it plain — none of the 'koto package, koto taka' run-around Rajshahi owners are tired of. My website builds start at 50,000 BDT, with tiers at 50,000 / 90,000 / 1,50,000 BDT and fully custom builds from 3,00,000 BDT; builds run on 50% advance and 50% on launch via bKash, Nagad or bank transfer, with a design-approval guarantee so you sign off every screen before any code is written.
Ongoing maintenance is quoted on top of that against your real site, never a vague 'AMC package' built to bill you for things your site does not need. You get a number, exactly what it covers, and a stated response time in writing — including how I handle your known peak weeks.
Six things that decide whether maintenance is real protection or just a line on an invoice — written for a silk-city firm whose website matters most in a few peak weeks a year.
Not a ticket number, not a junior reading a script, not 'IT team check korbe'. The senior who diagnoses the problem is the one who fixes it. One WhatsApp thread, one accountable human who already knows your site.
Page-speed, caching and server settings tuned so an admission-week or results-day traffic surge does not white-screen your coaching site. Most Rajshahi education sites crash on exactly the day their whole reputation is on display.
Your certificate is renewed before it expires, not after a foreign mango or agro importer opens your site to a red 'not secure' warning mid-season. To an export buyer an expired SSL reads as a dead firm — I catch it so you never do.
Scheduled off-site backups so a bad plugin update or a hacked admin is a short restore, not a week of panic during peak season. Most Rajshahi sites discover they have no backup only the day they desperately need one.
The contact, admission and wholesale-inquiry forms — the one channel a parent or an exporter buyer uses to reach you — get tested after every change, so a silently broken form never eats weeks of leads while you assume the season is just slow.
Before mango season or admission week, I do a pre-peak check — backups, updates, load, forms, SSL — instead of waiting for it to break under traffic. Your site is hardened ahead of the weeks it actually has to perform.
Two false comforts quietly kill more Rajshahi business sites than hackers do. The first is 'amader ekjon computer-er bhai ache' — an in-house person who is genuinely good at daily admin but freezes the moment a database error appears or a plugin conflict turns the homepage white in the middle of results week.
That is not a knock on them; holding a live site together under a traffic spike is a specialist skill, and it is unfair to expect your office assistant to suddenly be a senior developer the morning ten thousand parents are refreshing your results page. The second false comfort is the hosting company's 'support' line. Hosting support keeps the server running — that is the whole of it.
They will not fix your broken admission form, update your plugins, restore a hacked WordPress, tune the site to survive a surge, or care that your SSL just lapsed on the morning a foreign mango importer wanted to verify you are a real exporter. When they say 'this is a website issue, not a hosting issue', the gap they leave open is exactly where a real website maintenance service company in Rajshahi has to step in.
What makes one Rajshahi maintenance service genuinely better than another is not the size of the company — it is whether a senior person actually knows your specific site and your specific calendar. A bigger firm drops your monthly fee into a shared queue where a rotating junior touches your site for the first time every time something breaks, relearning your setup from zero while the clock runs, your season closes, and a foreign buyer or a worried parent gives up.
Because I run solo, your site is not one of two hundred anonymous tickets — it is one I either built myself or personally audited line by line, and I know when your peak weeks are so I can harden the site before they arrive instead of firefighting during them.
That is the real promise of a website maintenance service company rajshahi owners actually want: not the cheapest sticker, but the calmest, fastest fix from someone who has already seen the inside of your site and does not need a handover to start working.
Clear packages, fixed quotes, paid in BDT. Pick a starting point — I'll tailor the exact scope on a quick call.
Every project starts at ৳50,000
A sharp, credible site that makes the right first impression and brings enquiries.
Books a 15-min call · fixed BDT quote · 50/50 · hosting extra
A full, professional site that ranks and converts for a growing business.
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An online store built to sell and scale.
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Need something bigger? Custom & enterprise builds from ৳3,00,000. Pay by bKash, Nagad, bank transfer or card. Ask for an exact price or send an email.
Straight answers to what Rajshahi firm and institute owners actually ask before handing over their live site for maintenance.
There is no single sticker price because a quiet silk company-profile site and a coaching site updating results and notices through admission season need very different care. I quote a monthly figure against your actual site after a quick look at the stack, how often it changes, how seasonal it is, and what response time you need. If I am also building the site, the build itself starts at 50,000 BDT (tiers 50,000 / 90,000 / 1,50,000 BDT, custom from 3,00,000 BDT) and maintenance is quoted on top of that. Payment is by bKash, Nagad or bank transfer.
Yes, but it starts with a paid audit so I am not guessing. I map your hosting, stack, plugins, backup status and security holes, then tell you straight what is fragile, what will fall over under a traffic spike, and what it will cost to keep stable. Once I genuinely know the site, the monthly arrangement is honest because it is based on your real site, not a generic package. Whether you are in Boalia, Sopura, the university area, Shaheb Bazar or anywhere else in the district makes no difference — maintenance runs remotely.
That is one of the most common reasons Rajshahi institutes call me. A site that runs fine on a normal Tuesday folds when ten times the traffic hits it on results day. I tune caching, the server settings and the heavy pages, test the load before your peak, and put off-site backups in place so a bad moment is a quick restore, not a public failure. The work happens before the spike — a pre-peak hardening pass — because fixing it during results week, while parents are watching, is the wrong time to discover the problem.
Scheduled off-site backups, WordPress core / theme / plugin / PHP updates tested before they go live, SSL renewal before it lapses, security hardening and monitoring, broken inquiry- and admission-form fixes, small content edits, page-speed tune-ups, and a pre-season check before your known peak weeks so the site is ready for the traffic. Bigger changes — a new section, a new product or batch-result flow — are scoped separately so your monthly fee stays predictable.
Safer than the common Rajshahi situation where nobody actually owns the backups. I set up scheduled off-site backups so a bad update or a hacked admin is a quick restore, not a disaster, and you keep full ownership of your hosting, domain and accounts — I work inside your accounts, I do not hold your business hostage. You can leave any time with everything intact. One senior operator who knows your site is more accountable, not less, than a queue where no single person owns it.
The maintenance work itself is remote and runs over WhatsApp and email, so nothing waits on a meeting in Shaheb Bazar traffic. If you would rather start with a face-to-face kickoff — for a silk house, an exporter, a coaching group near the university, or a tender-bidding supply firm — that is easy to arrange. After that, day-to-day fixes, updates and edits happen directly between us so a problem gets solved the hour it appears, not at the next scheduled status call.
Grab a free 15-minute call and I'll show you exactly what your new website should do — and what it'll cost in BDT. No pitch, no pressure.
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