Senior Operator, Not a Ticket Desk
Why Most Maintenance Companies in Bangladesh Disappoint
Most clients who message me looking for a website maintenance service company in Bangladesh tell the same story. They paid an agency 20,000 to 30,000 BDT a year and never heard from anyone. Then one morning they woke up to a white screen or a hacked admin. Sometimes a payment gateway threw errors during a Facebook ad push.
When they finally got someone on the phone, the person opening their cPanel had clearly never seen the site before. That isn't maintenance. That's a subscription with no service behind it.
I run things differently. I'm RH Fardin, a solo senior website designer and developer, and the person who builds a site also looks after it. When you message me about a problem, I already know your hosting, theme and plugins. I know where your last backup lives. There's no ticket queue and no junior asking for screenshots of your screenshots. And the person fixing your checkout has opened WooCommerce on a live site before.
A good maintenance service should do three boring things very well. It should take backups that actually restore. It should apply updates without breaking the front end. And it should respond within hours when something is wrong. I focus on those basics. I add practical extras like monthly speed checks, broken-link sweeps, content edits and Google Search Console monitoring. That way, I catch problems before your customers do.
My pricing floor is 50,000 BDT for project work, such as a new build, redesign, migration or recovery. Ongoing care plans sit on top of that. They're billed monthly, with no long lock-in. If you just want a one-off cleanup after another developer left a mess, that's fine too. Payment is 50% advance and 50% at completion, by bank transfer or bKash.
See pricing in BDT